Features
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Customer Relationship Management
Web Portal, iOS & Android
• Create & Manage Companies Onboard
• Create & Manage User Roles
• Quick Access to Point-of-Contact Details
• Export User List
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Schedule for Maintenance
Web Portal, iOS & Android
• Create & Manage Service Schedules
• Request for Service with Immediate Notification to Assigned Personnel
• In-app Comment to Record Servicing Provided
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Multi-Device Management
Web Portal, iOS & Android
• Add & Manage Multiple Devices
• Access Individual Device Information & Specification
• Dashboard View to Monitor Selected Devices
• Calendar View for Events & Schedules
• Assign Devices to Company Groups
• Real-time Status of Devices
• Trace Location of Devices (GPS Enabled Device Only)
• Monitor 4G Usage of Individual Devices
• Customize Notification Recipients for Support
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In App Mail Client
Web Portal, iOS & Android
• In-app Inbox for Secured Communication
• Send & Receive Emails based on ID
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Transfer of Data from Device to Cloud System
Web Portal, iOS & Android
• Store Actions from Devices in Cloud
• Retrieve Historical Data from Cloud & Display in Graph / Table Format
• Customizable Storage Period for Historical Data (For Efficient Storage Space Management)
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Remote Access & Control
Web Portal, iOS & Android
• Remote Access Devices over WIFI / 4G / Lan
• Execute Actions (e.g. Start, Shut Down Devices) over WIFI / 4G / Lan
• Interactive Controller UI that matches with Actual Device
• Monitor Status of Device when in use
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Notification System
Web Portal, iOS & Android
• Alarm Notifications for Warning & Scheduled Maintenance
• Notify when Connection is lost, with last GPS Coordinates saved
• Customizable Push Notification
